Your Satisfaction is Our Priority – Seamless Solutions for Every Purchase!

What Happens When You’re Not Satisfied?

We’ve all experienced the frustration of receiving a product that doesn’t meet our expectations. Whether it’s the wrong size, colour, or simply not what you thought it would be, dealing with refunds and returns can be a hassle.

The Stress of Complicated Returns

Endless forms, long wait times, and confusing policies can turn your shopping experience sour. You deserve a straightforward solution without added stress or hidden costs.

Effortless Returns with Aquassi

At Aquassi, we streamline the refund and return process to ensure your experience is as smooth as possible. Here’s how it works:

• Clear Guidelines: For orders under £10, items must be unopened and unused. For orders over £10, the same applies — ensuring you only return what’s in perfect condition.

• Simplicity: Just request a refund or return via email for any disputes around your order. We handle the rest!

• User-Friendly Policy: Enjoy a 14-day cooling-off period that gives you peace of mind — UK law protects your statutory rights.

• Transparent Costs: While buyers are responsible for return shipping costs, we make sure there are no hidden fees when processing refunds.

Your Trust is Important to Us

Aquassi stands by our commitment to customer satisfaction. With our efficient returns and refunds process, you can shop confidently knowing that if something doesn’t work out, we’re here to help make it right! T&Cs apply.

Shop with Confidence – We’ve Got Your Back!

Your happiness is our mission. Experience stress-free shopping today at Aquassi!